MBS telehealth items: what you can bill now
The Medicare items that make virtual care viable.
What this is: a plain guide to the main Medicare items you can bill for virtual care, with current rebates.
Who it's for: practice managers, GPs, ACCHO leaders and anyone responsible for billing.
Verify before you bill. The figures here are current as at June 2026. MBS fees are indexed on 1 July each year, and items change. Always confirm the current item, rebate and rules on MBS Online at mbsonline.gov.au and Services Australia before you rely on them.
Before you bill, two things decide everything
First, a patient usually needs an existing relationship with your practice for a virtual consultation to attract a Medicare rebate. This is the eligible telehealth practitioner rule, and it has exemptions that matter to this audience, including patients registered through MyMedicare and many Aboriginal Medical Service consultations. It is a billing rule, not a clinical standard. The detail is in its own article, linked below.
Second, video is the preferred mode and attracts the standard attendance rebates. Phone items exist, but they pay less and some are limited to MyMedicare-registered patients. Where you have a choice, use video.
GP video consultation items
These are the everyday items for a GP consultation delivered by video. They mirror the time tiers of an in-person attendance.
| Item | Service (video attendance) | Indicative rebate |
|---|---|---|
| 91790 | Level A, a short or obvious-problem consult | $20.05 |
| 91800 | Level B, at least 6 and less than 20 minutes | $43.90 |
| 91801 | Level C, at least 20 and less than 40 minutes | $84.90 |
| 91802 | Level D, at least 40 and less than 60 minutes | $125.10 |
| 91920 | Level E, at least 60 minutes (MyMedicare patients) | $202.65 |
Rebates are current as at June 2026 and are indexed on 1 July. Confirm on MBS Online.
Phone consultations
Phone items are separate and pay less than video. The short and long phone items are 91890 and 91891. The longer phone items that match a Level C or D consult are restricted to patients registered with your practice through MyMedicare. Because phone loses the clinical value of seeing the patient, treat it as the fallback when video is not possible, not the default.
Bulk-billing incentives
You can usually claim a bulk-billing incentive on top of these items when you bulk bill an eligible patient, and the incentive is higher in more rural and remote areas under the Modified Monash Model. These incentives stack with the attendance item, so factor them into your billing. Confirm the current incentive items and amounts on MBS Online.
What is not on this page
Chronic condition management and Aboriginal and Torres Strait Islander health assessments have their own items and their own article. Funding that sits outside Medicare, such as Primary Health Network commissioning and the Workforce Incentive Program, is covered in the funding beyond MBS article. Both are linked below.
Need help?
- Visionflex support: visionflex.com/support | support@visionflex.com | +61 2 8914 4000 (9am to 5pm AEST)
- See also: The eligible telehealth practitioner rule and its exemptions, Chronic condition management and health assessment billing, Funding beyond MBS, Standards and regulatory alignment
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