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Use your SyncVision otoscope

Connect the SyncVision video otoscope and examine the ear canal and eardrum on a call.

What this is: how to use the SyncVision video otoscope with ProEX.

Who it’s for: nurses and health workers doing ear examinations for a remote clinician.

Connect it

  1. Connect the USB-C cable to the otoscope handle and plug the other end into the station’s USB hub.
  2. Press the round camera button on the otoscope to select PC Cam.
  3. Wait for Windows to detect the camera.
  4. In ProEX, open Exam Mode, then Camera, and select the otoscope.

Examine and capture

  • Fit a clean speculum in line with your infection control policy.
  • Use the side dial to adjust how far the light throws. Set it shorter for the ear canal and longer for the eardrum.
  • Capture images and video in ProEX Camera Mode, then save them to the patient. See Use clinical cameras in Exam Mode.

Tips

  • Steady your hand against the patient’s head so the image doesn’t jump.
  • Talk the clinician through what you are doing. Ask them to say “stop” when they see what they need, then capture.
  • Use Freeze in ProEX to hold a frame while the clinician looks.

Troubleshooting

  • The otoscope doesn’t appear in ProEX. Check it is in PC Cam mode. Unplug and reconnect, then reopen Camera Mode.
  • The image is too dark or too bright. Adjust the side dial.

Downloads

Need help?

Your Visionflex team is here to support your rollout, training and day-to-day use.

Visionflex support: visionflex.com/support | support@visionflex.com | +61 2 8914 4000 (9am to 5pm AEST)

Visionflex acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past, present and emerging.