Virtual care mobile kits user guide

Turn on the tablet or computer.

Open www.visionflex.com from the web browser and click Join meeting

Log in with your email address and click Sign in or Forgot password to reset it.

From the Vision dashboard click Join Virtual Room to start a consultation.

Click the + Add button in the toolbar and Add camera to bring the Patient camera into the call. You can also plug in and add the GEIS General Exam Camera if you aren’t intending to use the ProEX software for this session.

Click + Add button and Add guest to send an instant email invitation to join the call.

After Sales and Technical Support
Phone: +61 2 8914 4000
Email: support@visionflex.com

• GEIS® General Examination Camera
• Stethoscope
• Pulse Oximeter
• Thermometer
• Blood Pressure Cuff
• ECG Monitor
• Blood Glucose Monitor
• Weighing Scales

• Otoscope
• Derma scope
• Ophthalmoscope
• Intraoral Dental Camera
• Laryngoscope
• Wireless Examination Glasses
• Ultrasound
• Weighing Scales

You can access the platform via the Visionflex website: www.visionflex.com

Click Join Meeting, log in with your email address and click Sign in.

Don’t know if you have an account? Contact your virtual care champion. Or click Forgot Password? to receive an email with instructions for resetting your password.

Visionflex support is here to help at visionflex.com/support call +61 2 8914 4000 or email support@visionflex.com

Once logged in, admins can navigate to the Manage Users section to view all user accounts in your organisation.

This is where admins can:

• Add or update user accounts.

• Set passwords or send password reset links to users.

• Assign roles such as “Admin” or “Host”.

• Configure users’ Virtual Meeting Room (VMR) titles and other details as needed.

Using your Virtual Meeting Room

Each Vision account has its own Virtual Meeting Room (VMR) with a unique, permanent link and meeting ID, allowing participants to join repeatedly without a new link each time.

With on-demand accessibility, VMRs also allow you to initiate spontaneous or urgent consultations whenever they are needed. Guests don’t need any software or even a Vision account to join.

Click Join Virtual Meeting Room from the Vision dashboard to go straight into your VMR.

You can then send an invite link directly to a participant’s email address by simply clicking + Add then Add Guest(s).

Scheduling a Meeting using Vision

Invitations can be sent for scheduled meetings by clicking New meeting from the dashboard.

Specify the Title, and optional Description, Date, Time and, Duration.

Add your account and any other Vision accounts as Registered Users

Enter the email address of the Guests or remote participants. Press [Enter] after each email address.

Tick Invite to Virtual Room to use the dedicated VMR Meeting ID.

Click Book Meeting to send the invite.

From the invite summary page, you can:

• Edit the meeting.
• Copy the meeting link.
• Join the Room to start the meeting early.
• Delete the meeting.

Recipients will receive an email invitation with a link to Join meeting. 

Guest participants don’t need an account or any special software to join the meeting. They can join from any phone, PC or Mac that has a modern web browser, microphone, speaker and camera.

Conducting a Virtual Care Consultation

The first time you join a Vision call you will need to allow the microphone and camera permissions.

To troubleshoot browser permissions issues, you can click on the pad lock icon and open the permissions for this page settings to reset permissions.

Your microphone is working if you can see the volume

indicator move beneath your image.

Select the front-facing integrated webcam and the jabra speakerphone as your video and audio inputs.

If there is sensitive information visible behind you, consider using the background blur feature.

You can set your camera and microphone pair to
save as default pair for next time.

Ensure that your headset or speaker is active by right-clicking the volume icon near the system clock and opening sound settings. Your speaker will chime when you click the volume slider.

Press continue to meeting to begin.

Virtual Care Call Controls

1. Add guests and add video sources such as USB and network cameras.

2. Open the chat window to write to other participants.

3. Change the layout of your feed windows.

   As a host, hold SHIFT to force your layout onto everyone.

4. Take a snapshot of this window and save it into the session library.

5. Invite and admit participants from the lobby.

6. Toggle your camera on and off.

7. Toggle your microphone on and off.

8. Open the camera and audio device selection settings.

9. Exit the meeting. If you’re a host, you can end for all.

10. Refresh your video and audio feed if participants can’t see or hear you properly.

11. Take a snapshot and save it into the session library.

12. Flip this video window. This is useful for clinical video feeds of medical cameras.

13. Turn on background blur. Consider using this if there is sensitive information visible behind you.

14. Unlock the movement controls for your pan-tilt-zoom camera so other participants can reposition it.

15. Remove this video container from the call.

16. Start and share the ProEX clinical software to stream the data from connected clinical peripherals.

17. The TrueSteth tool is used with your digital stethoscope to transmit clinical audio to the far-end doctor.

18. Open the gallery tool to view, edit and save snapshots, whiteboard and markup PDFs.

19. You can screenshare a window, a browser tab, or your entire screen with the meeting participants.

Working with Clinical Images and Collaborating in the Gallery

Click the snapshot button during a call to capture a temporary snapshot in the Media Library.

Access the gallery from the toolbar by clicking More … and then selecting Gallery.

Here, you can view captured snapshots, whiteboards and uploaded files. Annotate and collaborate with other participants in the call to assist in the treatment of the patient.

1. Select a screenshot or a resources item to open for all participants
2. Delete an image or file.
3. Create and open a blank canvas.
4. Upload a document to the library.
5. Select the files which you want to save to your computer.
6. Select a paint brush colour to mark up the canvas or image.
7. Add a shape.
8. Select and resize a section of the image.
9. Move selection.
10. Erase or remove mark ups.
11. Delete the image.
12. Add text.
13. Open an image from your PC.
14. Undo/redo edits.

The GEIS General Exam Camera

The General Exam Camera is designed for close-range imaging and has powerful LED illumination for consistent image colour and tone.

It comes with clip-on accessories for different functions.

1. Dermatology Hood

2. Tongue Depressor attachment

3. Wound Reference Ruler adaptor

4. Press the back and forward buttons to switch from Auto to Manual Focus mode and adjust the focus level one step at a time.

   To revert to Auto focus, press and hold the centre button.

5. Use the left and right buttons to adjust the brightness of the LED light.

The SyncVision Otoscope

The digital otoscope simplifies ear, nose and throat examinations.

Connect the USB-C cable to the Otoscope handle, then press the round camera button on the device to select “PC Cam”.

The dial on the side of the screen adjusts the light-throw distance for ear canal or ear drum examination.

Conducting a Stethoscope Exam with TrueSteth

TrueSteth allows the transmission of heart, lung, and body sounds from a Digital Stethoscope over a virtual care call. The remote physician can control the filters and the gain of the stethoscope to assist with diagnosis.

Audio settings guide: Use the Pre Session Checklist to confirm your microphone and speaker settings are correct before starting your session. Find it on visionflex.com/support.

To carry out a TrueSteth examination, first connect the digital stethoscope via USB. The Stethoscope is seen by Windows as a Microphone. Check the Audio Settings by right-clicking the Windows volume icon and opening Sound Settings to ensure that the volume of the ri-sonic PCP-USB Stethoscope set to around 80%.

Your Stethoscope came with ‘over ear’ headphones to get the best audio quality during the stethoscope examination. If headphones are not used, feedback can be an issue, and some audio indicators will be difficult to detect. Turn them on by pressing the centre button of the 3 raised buttons on the headphones.

TrueSteth is accessed via the Vision toolbar.

Select your headphones by clicking the ^ up arrow next Preview and select the Headphones device.

1. Select the graphical display mode to switch between the Spectrum for the frequency range and Scope for a progressive audio trace.
2. Switch between rocessed audio and the Raw, unfiltered audio from the stethoscope.
3. Drag the diamond to extend or reduce the time base.
4. Volume meter shows the amplitude of the audio.
5. Drop down to select the stethoscope for Audio In.
6. Drop down to choose the headphones for Audio Out. If they aren’t listed, power them on then reload TrueSteth.
7. Filters are selected based on the type of examination. 250Hz and 500Hz low frequency for heart sounds, 1000 Hz for heart valve clicks, and body sounds and a wide filter to focus on lungs and airway.
8. Adjust the Gain of the stethoscope to amplify audio. Avoid over-amplifying where the scope shows “clipping”.
9. Start / Stop the audio feed on your end.
10. Once the stethoscope is connected and you have verified the volume, you can Share an invitation to other participants in the virtual care call to view the TrueSteth application and hear the audio feed. When the participants ‘accept’ the invite message on their screens they will see the TrueSteth application and have full control of the stethoscope and the options listed above.
11. Record the audio stream. When you Stop the recording, it will be downloaded as a .wav file to Downloads folder on the computer.

Need help?

For assistance, contact your IT, your digital health champion or Visionflex support.

After Sales and Technical Support
Phone: +61 2 8914 4000
Email: support@visionflex.com