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Get started with Vision

Sign in, open your virtual meeting room and bring people into a call.

What this is: the basics of Vision, the Visionflex video platform for clinical consultations.

Who it’s for: nurses, health workers and coordinators running consults from a virtual care station, mobile kit or their own computer.

What Vision does

Vision is a secure video platform built for clinical consultations. It brings several cameras and clinical devices into one call, so everyone on the call sees the same images and readings at the same time.

Guests join from a link in their web browser. They don’t need an account, a login or an app.

Sign in

  1. Open a web browser and go to www.visionflex.com.
  2. Click Join meeting, then Sign in with your email address and password.
  3. Click Go To Dashboard.

Forgotten your password? Click Forgot password on the sign-in screen and follow the email.

Your virtual meeting room

Every Vision account has its own virtual meeting room (VMR). It has a permanent link and meeting ID that don’t change.

That makes the VMR ideal for urgent reviews and regular sessions. Share the link with your GP or visiting clinician once, and they can use it every time.

To find the link, click the room name at the top of the call and copy the Meeting ID or meeting link.

Start a call now

  1. From the dashboard, click Join Virtual Room.
  2. Check your camera, microphone and speaker, then click Continue to meeting. See Set up for a consultation for the full checks.
  3. To bring in the patient camera, click + Add, then Add camera, and select the patient camera (usually listed as UVC Camera).
  4. To invite someone, click + Add, then Add guest, and enter their email address.
  5. To share clinical devices, click ExamVu in the toolbar. This starts ProEX and shares it with the call.

Guests wait in the lobby until you admit them. Click More (…), then Participants, then Admit.

What guests need

  • A phone, tablet or computer with a camera, microphone and speaker.
  • An up-to-date web browser such as Chrome or Edge.
  • To click Allow when the browser asks to use their camera and microphone.

Nothing to install, and no account needed.

Managing users (administrators)

Administrators manage accounts from Manage Users on the dashboard. You can:

  • add or update user accounts
  • set passwords or send password reset links
  • assign roles such as Admin or Host
  • set the title of each virtual meeting room.

Between patients

  • Save anything you need for the clinical record in ProEX or your care record before you close the call. Vision deletes snapshots, chat and files when the session closes.
  • Refresh the room between patients to clear participants, chat and media.
  • Keep patient names out of meeting titles. Titles stay in the Vision session log after the call.

Related guides

Need help?

Your Visionflex team is here to support your rollout, training and day-to-day use.

Visionflex support: visionflex.com/support | support@visionflex.com | +61 2 8914 4000 (9am to 5pm AEST)

Visionflex acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past, present and emerging.